Your Story, Your Space
Our design team can create a style that suits your image and lifestyle.
Get inspired
Awaken your imagination with our latest trending style
Do you already have a project with us?
Pick up where you left off
Frequently asked questions about Ashley's design service
Are Ashley's design services free? ▼
Yes! Our design services are completely free, even if you decide not to buy anything.
What do I need to get started? ▼
Simply complete our questionnaire, answer a few questions to help our designers understand your wishes and needs, upload a floor plan, photos of your space, and share inspiration for the style you want to create. We'll contact you shortly after to let you know about the next steps and introduce you to your designer.
What elements are included in my custom design package? ▼
Your custom design package will consist of items from ashleyfurniture.com. These include sofas, accent chairs, bedroom sets, dining tables, dining chairs, desks, bookcases, cabinets, accent tables, side tables, lamps, art, accessories, rugs, draperies, and much, much more. The design will not include any architectural changes or permanent fixtures such as built-in cabinets, paint colors, flooring, or other interior finishes.
How long will my custom design take? ▼
Once you've completed the questionnaire, including a floor plan, images of your space, and your style inspiration, it will take 5 to 10 business days for the designer to create your custom room board. Your designer will provide an exact timeline for when to expect your design when they initially contact you.
What kind of spaces can a virtual designer help design? ▼
Our designers can help with virtually any interior space and many exterior spaces. These spaces include, but are not limited to, living rooms, family rooms, offices, foyers, master bedrooms, children's bedrooms, dining rooms, home offices, recreation rooms, multipurpose rooms, patios, and conservatories.
Can you help me if I don't know what my interior design style is? ▼
Absolutely! We understand that figuring out what style you want can be difficult. Check out our trending styles for inspiration. Pinterest is also a great resource. Once you've completed your questionnaire, your designer will work with you to create your dream space!
Can you design more than one room in my house? ▼
Yes! Complete the questionnaire for the room you'd like to design first, and include in your notes the other rooms you'd like to update.
Can you incorporate furniture or accessories that I already own? ▼
Yes! Whether it's treasured family heirlooms or simply a piece you love, we'll coordinate a design that not only incorporates your items but also highlights them. Please send images and dimensions of the pieces when you complete your questionnaire to help your designer ensure cohesion throughout your new space.
What if I only need advice on choosing one or two pieces, but not a complete redesign? ▼
If you have a quick design question, you can chat with a design expert now for advice.
Why are you asking for a floor plan and photos of the space? ▼
We need these items to create a precise design with furniture that is the right size, allows for ample traffic flow, and fits through your home's doorways and staircases. We cannot proceed without these items, as this is an online service and we will not be able to visit your home.
Is there a designer located in my local Ashley store? ▼
Our design services are completely online with a team of interior designers ready to help you start your design journey.
How can I purchase the design for my room? ▼
A personalized list with your custom design will be created to make purchasing easier. Purchases can be made online or at any Ashley location of your choice. Your designer will be available to assist you throughout the entire purchasing process.
Can I see the product in person? ▼
Depending on your style and selections, most items can be found at your nearest Ashley store. Please contact your local Ashley store to see if the items you'd like to see are available in store.
Shop by phone :